A FICTIONAL EXAMPLE
Help from outside can begin with a conversation
A person in an isolation cell calls a friend using a fixed institutional telephone. Together they discuss how the friend can help.
- 01 · The conversationThe person inside explains what happened and the help they want.
- 02 · PreparationThe friend outside checks the required authorization and prepares a complaint draft and relevant attachments.
- 03 · The emailThe friend checks the recipient, authorization and documents before sending the complaint from their own email account.
To: Bergen prison
Subject: Complaint
Attachment: Completed complaint
Press “Send” in the example
✓ Sent — this is a fictional illustration.
This is only an example. This website does not send an email here. Check what authorization and documentation are required, verify the recipient and send it yourself.
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