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STEMMEN FRA INNSIDENTHE VOICE FROM INSIDE
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Stemmen fra innsidenPrisoner 2601-46
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Norwegian and English have their own pages. Chinese and Cantonese are partly translated locally; other language choices open Google translation of public text.

A FICTIONAL EXAMPLE

Help from outside can begin with a conversation

A person in an isolation cell calls a friend using a fixed institutional telephone. Together they discuss how the friend can help.

AI-generated illustration. The screen does not show the actual complaint tool. Choose play to watch the sequence.
  1. 01 · The conversationThe person inside explains what happened and the help they want.
  2. 02 · PreparationThe friend outside checks the required authorization and prepares a complaint draft and relevant attachments.
  3. 03 · The emailThe friend checks the recipient, authorization and documents before sending the complaint from their own email account.

To: Bergen prison

Subject: Complaint

Attachment: Completed complaint

Press “Send” in the example

✓ Sent — this is a fictional illustration.

This is only an example. This website does not send an email here. Check what authorization and documentation are required, verify the recipient and send it yourself.

Stemmen fra innsiden

Request access to records

Five downloadable templates for your own records, Infoflyt, public documents and follow-up.

Let the voice travel further

Download a template, fill in the brackets and send it to the relevant prison, probation office, regional office or the Directorate of Norwegian Correctional Service (KDI). Your entries are not submitted or stored on this website.

English versions are available below. Norwegian originals are available by switching the language to Norwegian.

1. All records about me

A broad request for your case files and personal data across prison units, regions, systems and archives.

PDFWord (.docx)Text (.txt)

2. Infoflyt

A separate request for information registered about you in Infoflyt.

PDFWord (.docx)Text (.txt)

3. Public documents

A request for public documents, limited to a topic, unit and period.

PDFWord (.docx)Text (.txt)

4. Follow-up and appeal

Follow up missing records, an unanswered request or a refusal.

PDFWord (.docx)Text (.txt)

5. Receipt and delivery records

Ask for retained records showing dispatch, receipt by the prison, notification and actual handover. An access request does not stop an appeal deadline.

PDFWord (.docx)Text (.txt)

How to use the templates

  1. Use “All records about me” for a broad request concerning your own records. Add the Infoflyt request if relevant.
  2. State the units and period involved. If you do not know where the records are held, ask for help identifying the responsible unit.
  3. Use the authority’s secure submission method for sensitive information. Do not put a national identity number or private case details in a public comment.
  4. Keep a copy of your request and the receipt. Use the follow-up template if material is missing or access is refused.

What does “all” mean?

The templates ask broadly for existing material. Access may be limited by statutory exemptions. The authority must assess the request under the applicable rules; these forms do not promise unrestricted access to every record or every employee’s name.

Medical records held by a health provider may require a separate request to that provider. A request for public documents must identify a matter or a sufficiently defined category.

Legal sources

Prepared 26 October 2026. General templates; adapt them to your case. Norwegian law names and source material are retained.

Read chapter 11 · Prisoners for reuse

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